2025 MARVELOUS ENERGY-AND-UTILITIES-CLOUD: SALESFORCE ENERGY AND UTILITIES CLOUD ACCREDITED PROFESSIONAL EXAM VALID STUDY MATERIALS

2025 Marvelous Energy-and-Utilities-Cloud: Salesforce Energy and Utilities Cloud Accredited Professional Exam Valid Study Materials

2025 Marvelous Energy-and-Utilities-Cloud: Salesforce Energy and Utilities Cloud Accredited Professional Exam Valid Study Materials

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 2
  • Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 3
  • Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 4
  • Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q30-Q35):

NEW QUESTION # 30
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

  • A. Person accounts are used to represent B2C customers.
  • B. Accounts with RecordType Service are used to represent B28 customers
  • C. Accounts with RecordType Consumer are used to represent B2C customers
  • D. Accounts with RecordType Business are used to represent B2B customers.

Answer: C,D

Explanation:
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType "Business" are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType "Consumer" are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/


NEW QUESTION # 31
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

  • A. Energy and Utilities Cloud includes a self-service portal built on communities that cannot be further modified to make
  • B. Energy and utilities Cloud for Communities comes with a set of customizations that would otherwise have to be created through Apex
  • C. Energy and Utilities Cloud provides the same data model and tools as the call center to build the self-service portal, but the components used in the call center cannot be reused
  • D. Energy and utilities Cloud extends the data model, user interfaces, integrations, and processes used in the call center to the self-service communities' website

Answer: D

Explanation:
implementations simple and easy
Explanation:
The Energy and Utilities Cloud Communities license provides significant value by extending the same data model, user interfaces, integrations, and processes used in the call center to the self-service portal built with Salesforce Communities. This ensures a consistent and integrated experience across customer service touchpoints, enabling customers to access personalized services, manage their accounts, and interact with the utility provider through a self-service portal that mirrors the functionality available to call center agents. Reference = Salesforce Energy and Utilities Cloud documentation on community portals and self-service highlights the ability to extend call center capabilities to customer self-service platforms, providing a cohesive and efficient customer experience: https://www.salesforce.com/products/community-cloud/industries/energy-utilities/


NEW QUESTION # 32
An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

  • A. Create a custom field in the Contract object
  • B. Create a custom formula m DataRaptor Load.
  • C. Create an Apex Class
  • D. Create a custom formula m DataRaptor Extract

Answer: D

Explanation:
To include a specific clause in a DOCX template based on the condition that the contract energy volume is higher than 10 MegaWatts, creating a custom formula within a DataRaptor Extract is the appropriate approach. This method allows for dynamic content generation in documents based on data-driven conditions. By utilizing a custom formula in DataRaptor Extract, the administrator can specify that the additional operational costs clause should only appear in the generated document when the contract's energy volume exceeds the defined threshold. Reference = The use of DataRaptor for dynamic document content generation is detailed in the Salesforce Industries CPQ documentation, where it outlines how to use DataRaptor Extracts to manipulate and conditionally display data in templates: https://help.salesforce.com/articleView?id=industries_cpq_dataptor.htm&type=5


NEW QUESTION # 33
An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers

  • A. Create a multi-site quote.
  • B. Manage a customer moving out.
  • C. Manage changes to contract clauses.
  • D. Set up a payment arrangement.

Answer: B,D


NEW QUESTION # 34
An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

  • A. Using Field Mapper
  • B. Creating Apex trigger
  • C. Adding fields in Checkout method
  • D. Adding fields in CPQ configuration

Answer: A

Explanation:
Salesforce Energy and Utilities Cloud enables consultants to map fields from quotes to orders without custom code by using the Field Mapper tool. This feature is designed to streamline the conversion process, ensuring that custom fields populated during the quote capture process are automatically populated in the corresponding order records. By utilizing Field Mapper,consultants can configure field mappings directly within the Salesforce UI, eliminating the need for custom Apex code and simplifying the configuration process.References= Field mapping capabilities in Salesforce CPQ (Configure, Price, Quote) and Salesforce Energy and Utilities Cloud are covered in detail in the Salesforce documentation, which includes guidance on using Field Mapper to automate the transfer of information between different objects:https://help.salesforce.com/articleView?id=cpq_field_mapping.htm&type=5


NEW QUESTION # 35
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